Effective Date: June 2023
At The Falls at Blue Ridge, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website Thefallsatblueridge.com. By accessing or using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) from you when you interact with our website.
a. Personally Identifiable Information (PII)
- Name
- Email address
- Phone number
- Mailing address
- Other details as requested through forms on our website
b. Non-Personally Identifiable Information (Non-PII)
- IP address
- Browser type
- Device information
- Operating system
- Browsing behavior (e.g., pages visited, time spent on the website)
2. How We Use Your Information
We use the information collected from you for the following purposes:
- To respond to inquiries and provide customer service.
- To process reservations, bookings, or purchases related to services at The Falls at Blue Ridge.
- To send you promotional emails and updates about offers, events, and services.
- To personalize your experience and improve our website’s functionality.
- To comply with legal obligations and enforce our website’s terms and conditions.
3. Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. However, information sharing with subcontractors for support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather data on website usage.
- Cookies: Small files placed on your device to collect information about how you use our site.
- Analytics: We may use tools to help us understand how visitors interact with our site.
You can choose to disable cookies through your browser settings, but this may limit some functionality of the website.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to certain exceptions.
- Opt-Out: You may opt-out of receiving marketing emails at any time by following the unsubscribe instructions in the email.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us, and we will promptly delete such data.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any other sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us at:
The Falls at Blue Ridge1654 Old Northcutt Road,
Ellijay, GA 30536
info@thefallsatblueridge.com
+1 877-743-2557